ComplyChain has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the ComplyChain.com web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
Collected Information
We require people who register to use ComplyChain online applications (the "Services") to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address and password, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.
ComplyChain does not distribute or share customer e-mail addresses, except as noted in its Agreement, or as may be required by law.
ComplyChain uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mail
All financial and billing information that we collect through a ComplyChain Web site and the Services are used solely to bill for the Services. ComplyChain does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the ComplyChain Agreement, we do not disclose to any third party the information provided.
ComplyChain has referral relationships with third-party companies and individuals ("Referral Partners") who refer their customers to ComplyChain. Customers who become paying users of the ComplyChain service through a Referral Partner are considered customers of both ComplyChain and the Referral Partner. ComplyChain and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows ComplyChain and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. Shared contact and account, financial and billing information is governed by the ComplyChain Agreement. ComplyChain does not share your business data with Referral Partners.
ComplyChain may also collect certain information from visitors to a ComplyChain Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the ComplyChain Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.
Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. ComplyChain uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the ComplyChain Web site from an affiliate or promotion, ComplyChain stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. ComplyChain issues a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services will be denied.
Third Party Sites
The ComplyChain Web site and online applications may contain links to other Web sites. ComplyChain is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.
Security
ComplyChain has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under ComplyChain's control. When the Services are accessed using Netscape Navigator 7.01 or higher, or Microsoft Internet Explorer 5.5+ or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. ComplyChain also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, ComplyChain requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data. We also encourage you to use our services to jointly define critical control practices with us and establish the appropriate monitors free of charge.
Opt-Out Policy
ComplyChain offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request by e-mail
Correcting and Updating Your Information
To update or change registration information, to update billing information, or to discontinue the Services, login to ComplyChain, click the Setup tab, and click links to these tasks. You can also correct and update information by e-mail